Tag Archives: Safaricom

Safaricom to Land Second Undersea Internet Cable from Oman to Kenya

Safaricom has partnered with Meta, the parent company of Facebook, to bring a new high-capacity submarine cable connecting Oman and Kenya, a move set to improve digital connectivity and increase internet speeds across East Africa. The agreement, signed through Meta’s subsidiary Edge Network Services Limited, appoints Safaricom as the landing …

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Safaricom 5G Coverage Soars 111% to Reach 30% of Kenyans

Safaricom has significantly expanded its 5G network, increasing coverage by 111.7 percent to reach 1,700 sites in the 2025 financial year, up from 803 the previous year. The milestone, detailed in the company’s 2025 Sustainable Business Report, highlights Safaricom’s push toward next-generation connectivity and efforts to future-proof its network. Click …

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Safaricom’s AI-Powered Procurement Tool Wins Top Industry Award

Safaricom has been named the winner of the Best Use of Digital Technology category at the 2025 Chartered Institute of Procurement and Supply (CIPS) Africa Excellence in Procurement and Supply Awards. Click here to join our WhatsApp Channel The recognition was earned through the telco’s AI-driven Supply Market Analysis tool, …

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Safaricom Surpasses 50 Million Customers Ahead of 25-Year Milestone

Safaricom has revealed it now serves over 50 million customers in Kenya, a significant achievement as the company gears up to celebrate its 25th anniversary in October. Click here to join our WhatsApp Channel The telco credits this growth to a year-long customer engagement initiative that focused on expanding services, …

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M-Pesa Services to be Unavailable on Monday April 7, Safaricom Announces

Safaricom PLC has announced that its M-Pesa services will undergo scheduled system maintenance on the night of Monday, April 7, 2025, from 1:00 am to 1:30 am. In a public notice released on Saturday, the telecom company explained that the 30-minute maintenance is part of ongoing efforts to enhance service …

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Safaricom Launches Ziidi, a New Wealth Investment Platform

Safaricom has introduced Ziidi, a fresh investment platform integrated with its flagship mobile financial service, M-Pesa, designed to make wealth creation more accessible for its users. Click here to join our WhatsApp Channel This launch coincides with M-Pesa’s 18th anniversary, marking its debut in March 2007. Today, M-Pesa stands as …

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LIST: 11 Kenyan Companies Make Africa’s Top 500 List

Eleven Kenyan companies have been featured in Africa’s top 500 firms list by  The Africa Report and Jeune Afrique, based on their financial performance in 2023. Among the Kenyan firms listed are Safaricom (ranked 62nd), Vivo Energy Kenya (100th), Kenya Airways (114th), TotalEnergies Marketing Kenya (126th), and East African Breweries …

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Safaricom Reduces Minimum Airtime Purchase to Sh1

Safaricom has announced a significant update to its M-Pesa airtime purchase options, reducing the minimum amount from Sh5 to Sh1. This new policy, which was unveiled on Monday, allows users to buy airtime for as little as Sh1. A recent check by the Star confirms that this change has already …

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Mobile Money Transactions Reach KSh5.5 Trillion in 2023 Despite Subscriber Decline

Mobile money transactions surged to KSh5.5 trillion in 2023, as reported by the Kenya National Bureau of Statistics (KNBS). The National Economic Survey for 2024 highlighted a decline of 600,000 mobile money subscribers within the country in the preceding year. The survey indicated a reduction in the total number of …

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Safaricom Loses Ground to Airtel in Voice Market

In the span of three months leading up to December 2023, Airtel Kenya experienced an uptick in its voice market share by one percentage point, taking it from 35 percent to 36 percent, according to data from the Communications Authority of Kenya. This growth came at the expense of competitors …

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