Consumer complaints escalated to the Communications Authority of Kenya (CA) reached 563 in the third quarter of the 2025/2026 financial year, as customers sought regulatory intervention after failing to get satisfactory resolutions from service providers. The figures, contained in the CA’s Consumer Complaints Report for the period January to March …
Read More »Kenya Manufacturing Sector to Benefit From Cheaper Power
Energy and Petroleum Cabinet Secretary Opiyo Wandayi has reiterated the government’s commitment to delivering affordable, reliable, and sustainable energy to support Kenya’s manufacturing sector. Speaking after a consultative meeting with leaders and representatives of the Kenya Association of Manufacturers (KAM), Wandayi said the government is focused on maintaining a stable …
Read More »Kenyans to Enjoy Easier Cash Access After Airtel–KCB Deal
Airtel Kenya has announced a new partnership with KCB Group aimed at improving access to mobile money services across the country by expanding cash withdrawal and deposit points for Airtel Money customers. The collaboration will see Airtel Money users gain access to more than 30,000 KCB agents nationwide, allowing them …
Read More »Telkom Kenya Struggles as Customer Numbers Fall Further
Telkom Kenya has recorded a sharp decline in its mobile subscriber base, losing more than 160,000 customers in the first quarter of 2026, according to sector data for the period January to March. The company’s active subscribers dropped from 744,902 to 584,438, pushing Telkom Kenya further down the rankings to …
Read More »How Ikalaasa Farmers Beat Drought With Yellow Beans
By Mercy Sila, MKU In the dry plains of Machakos County, where harsh sunshine and unpredictable rainfall often make farming difficult, a quiet agricultural transformation is unfolding in Kibauni village, Ikalaasa Location. Farmers in the area are now finding hope and improved livelihoods through the cultivation of yellow beans, locally …
Read More »Equity Reveals Hours When Mobile Banking Will Be Unavailable
Customers of Equity Bank will experience a temporary interruption of mobile money services on several digital platforms as the lender carries out scheduled system maintenance. In a notice issued to customers, the bank announced that the maintenance exercise will take place on Saturday, June 13, 2026, between 1:00 a.m. and …
Read More »Households and Businesses Across Kenya Struggle Under Rising Fuel Costs
By: Mercy Visikwr, MKu Kenyan households and businesses are increasingly feeling the pressure of rising fuel prices, with the effects being felt in both urban and rural areas. The steady increase in fuel costs has contributed to a higher cost of living, forcing many families and enterprises to adjust their …
Read More »NSE Welcomes Family Bank in Major Market Expansion
Family Bank is set to officially list its shares on the Nairobi Securities Exchange (NSE) on June 23, following approval from the Capital Markets Authority (CMA). The lender will be listed through an introduction, a process that allows existing shareholders to trade their shares on the stock market without the …
Read More »KCB Green Financing Surges to Sh48.8 Billion as Sustainable Lending Expands
KCB Group has reported a sharp rise in its green lending, disbursing Sh48.8 billion in 2025 to finance environmentally friendly projects across East Africa, surpassing its sustainability targets. The financing supported a wide range of climate-focused initiatives, including renewable energy, sustainable agriculture, green buildings, clean transport systems, water conservation and …
Read More »Betting Firms Forced to Reapply for Licences
Kenya is preparing for a major overhaul of its gambling industry as new regulations proposed by the Gambling Regulatory Authority (GRA) introduce stricter licensing and tighter oversight of betting operators. On Monday, the National Assembly’s Committee on Delegated Legislation reviewed the draft regulations that could significantly reshape the multi-billion-shilling sector. …
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The Lower Eastern Times Opening The Third Eye