Safaricom has unveiled plans to invest Sh66 billion over the next three years to develop artificial intelligence (AI) infrastructure throughout East Africa.
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The initiative will prioritize the enhancement of digital systems, strategic partnerships with both local and global tech firms, and the acceleration of AI skills development.
Key industries expected to benefit from the investment include healthcare, agriculture, education, and financial services.
“This investment will spark the creation of intelligent digital solutions, foster innovation in vital sectors, and contribute to stronger regional economic growth,” said Cynthia Kropac, Safaricom’s Chief Enterprise Business Officer, during the Connected Africa Summit in Nairobi.
AI adoption is rapidly increasing worldwide, with major players like Microsoft and OpenAI leading the charge. These technologies are enabling automation for businesses and individuals alike.
Safaricom has already trained more than 5,000 employees in basic AI knowledge, forming a solid base for a more digitally advanced economy.

Kropac stressed the need for Africa to take an active role in shaping its AI future, advocating for a shift from passive use to active innovation.
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