Tag Archives: Safaricom PLC

Safaricom PLC has notified customers of a scheduled M-Pesa system maintenance set for Monday, September 22, 2025, between 12:30 am and 3:30 am. The company explained that the three-hour exercise aims to boost the platform’s reliability, security, and overall performance. Click here to join our WhatsApp Channel “Over the past …

A Safaricom PLC manager on Monday testified that call data records linked a mobile number registered to Isaiah Murangiri to activity within Nairobi’s Central Business District, contradicting Murangiri’s earlier statement that he had stopped using the line a year earlier. Murangiri is a witness in the inquest into the shooting …

Safaricom PLC is on the spot after a growing number of customers complained of being charged multiple times for single transactions on its popular mobile money service, Mpesa. The complaints, which surfaced on Facebook and other social media platforms, point to delays in transaction confirmations that have led users to …

Safaricom has unveiled plans to invest Sh66 billion over the next three years to develop artificial intelligence (AI) infrastructure throughout East Africa. Click here to join our WhatsApp Channel The initiative will prioritize the enhancement of digital systems, strategic partnerships with both local and global tech firms, and the acceleration …

Safaricom has reported a 10.8% increase in its net profit for the year ending March 2025, reaching Sh69.8 billion, driven by strong growth in M-Pesa and data services. M-Pesa revenue grew by 15.2% year-on-year, contributing Sh161 billion, or 44.2% of the company’s total service revenue, which amounted to Sh388.7 billion. …

Safaricom PLC leads Kenya’s mobile broadband market with a significant 63.1% share, as reported by the Communications Authority of Kenya for the period from July to September 2024. Click here to join our WhatsApp Channel Airtel Networks Kenya Ltd. follows with 32.6%, while other providers like Telkom Kenya Ltd. (1.7%), …