Tag Archives: M-Pesa

Eight people have been arrested over an alleged SIM swap fraud that investigators say resulted in the theft of more than Sh1.2 million from an M-Pesa agent in Marsabit. According to the Directorate of Criminal Investigations (DCI), the suspects were apprehended at the Merille Barrier in Marsabit South while travelling …

Mobile money subscriptions in Kenya increased by two million to reach 53.4 million in the third quarter of the 2025/26 financial year, highlighting continued expansion of the country’s digital payments ecosystem. According to the latest data from the Communications Authority of Kenya (CAK), subscriptions grew from 51.4 million in the …

Safaricom’s Ziidi Money Market Fund (MMF) has posted a net profit of Sh784.2 million for the 14-month period ending December 31, 2025, supported by increased investor participation. Financial statements show the fund earned nearly Sh1 billion in income from a total of Sh14.7 billion invested by users, reflecting strong demand …

Uber has suspended Visa card payments on its Kenyan platform, citing rising global costs of payment processing. A company spokesperson explained that Uber regularly reviews payment methods in each market to manage costs while minimizing disruption for users. “We routinely assess payment options on a market-by-market basis to keep costs …

Safaricom has announced a planned system upgrade for its Fuliza overdraft service, aimed at boosting performance and introducing enhanced features for users. In a notice issued on Saturday, November 15, 2025, the telco informed customers of the scheduled maintenance and its expected effects. Click here to join our WhatsApp Channel …

The Central Bank of Kenya (CBK) has announced plans to cap charges on person-to-person mobile money transfers, a decision likely to affect the revenues of Safaricom’s M-Pesa and Airtel Money. According to the regulator, most Kenyans continue to use mobile money mainly for simple transfers rather than advanced services like …

Safaricom PLC has notified customers of a scheduled M-Pesa system maintenance set for Monday, September 22, 2025, between 12:30 am and 3:30 am. The company explained that the three-hour exercise aims to boost the platform’s reliability, security, and overall performance. Click here to join our WhatsApp Channel “Over the past …

Safaricom has revealed it now serves over 50 million customers in Kenya, a significant achievement as the company gears up to celebrate its 25th anniversary in October. Click here to join our WhatsApp Channel The telco credits this growth to a year-long customer engagement initiative that focused on expanding services, …

Safaricom has reported a 10.8% increase in its net profit for the year ending March 2025, reaching Sh69.8 billion, driven by strong growth in M-Pesa and data services. M-Pesa revenue grew by 15.2% year-on-year, contributing Sh161 billion, or 44.2% of the company’s total service revenue, which amounted to Sh388.7 billion. …

Safaricom has announced a significant update to its M-Pesa airtime purchase options, reducing the minimum amount from Sh5 to Sh1. This new policy, which was unveiled on Monday, allows users to buy airtime for as little as Sh1. A recent check by the Star confirms that this change has already …