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Kenyans will soon be able to download and print birth certificates online as the government accelerates the digitisation of civil registration services aimed at improving efficiency and reducing delays.
Interior Cabinet Secretary Kipchumba Murkomen said the initiative responds to concerns raised by citizens during the Jukwaa la Usalama public engagement forums.
He noted that the new system will make it easier for citizens to access essential documents without the need to physically visit government offices.
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Murkomen made the announcement after a meeting with officials from the State Department for Immigration and Citizen Services, held at Nyayo House in Nairobi. The meeting was also attended by Principal Secretary Belio Kipsang and senior directors.
Currently, birth certificates are issued manually through Huduma Centres and Civil Registration offices, a process that has often been criticised for delays, bureaucracy, and additional costs incurred by applicants.
The new digital system is expected to significantly reduce waiting times and improve convenience, especially for documents required for school admissions, national identity cards, passports, and other government services.
Murkomen also revealed plans to further decentralise passport services to enhance accessibility and ease congestion at existing centres.
He said the government is working on expanding passport application and collection services to additional counties, including Kilifi, alongside existing locations.
The reforms are part of a broader government agenda to digitise public services and improve service delivery through technology, making essential documents more accessible to citizens across the country.
