Tag Archives: postal services

The Communications Authority of Kenya (CA) has announced new regulations requiring businesses involved in the importation and wholesale distribution of communications equipment to obtain a new licence before operating. In a notice issued on July 21, the regulator said all entities intending to import or distribute communications equipment must apply …

Consumer complaints escalated to the Communications Authority of Kenya (CA) reached 563 in the third quarter of the 2025/2026 financial year, as customers sought regulatory intervention after failing to get satisfactory resolutions from service providers. The figures, contained in the CA’s Consumer Complaints Report for the period January to March …