Tag Archives: consumer protection

A new report by the Competition Authority of Kenya (CAK) has revealed that eight out of every 10 honey brands tested in the country failed quality checks after being found to contain additives despite being marketed as “100 per cent pure and natural honey.” According to the Authority’s latest annual …

The Competition Authority of Kenya (CAK) has launched an investigation into Naivas Supermarket following allegations that a customer was charged more for a product than the advertised price. According to the complaint, the customer purchased a bottle of Hunter’s Choice at Naivas’ Thindigua branch for Sh1,120, despite the supermarket promoting …

The High Court in Siaya has set a new precedent, ruling that commitments made verbally, via WhatsApp, or through SMS can be legally binding, even without a written or signed contract. Justice David Kemei delivered the ruling on Monday, January 19, in the case of Fredrick Ochiel v Kennedy Okoth, …

The government has alerted the public about a rising wave of counterfeit stationery in the market, especially as schools reopen nationwide. The Anti-Counterfeit Authority (ACA) says dishonest traders are targeting parents and students with enticing offers on items like scientific calculators and textbooks, potentially affecting academic performance. Click here to …

The Central Bank of Kenya (CBK) has approved 42 more Digital Credit Providers (DCPs), increasing the number of licensed and regulated digital lenders in the country to 195. This latest approval follows the licensing of 27 DCPs announced in September 2025, underscoring the regulator’s ongoing drive to bring order to …

The Energy and Petroleum Regulatory Authority (EPRA) has identified 10 petrol stations in a recent nationwide crackdown on fuel quality violations. Between October and December 2025, EPRA conducted 4,394 tests across 967 petroleum sites. While 957 sites (98.97%) complied with regulations, 10 sites (1.03%) were found non-compliant. Click here to …