Tag Archives: Communications Authority of Kenya

CA Introduces New Licence for Equipment Importers

The Communications Authority of Kenya (CA) has announced new regulations requiring businesses involved in the importation and wholesale distribution of communications equipment to obtain a new licence before operating. In a notice issued on July 21, the regulator said all entities intending to import or distribute communications equipment must apply …

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Mobile Money Users Hit 53.4 Million in Kenya

Mobile money subscriptions in Kenya increased by two million to reach 53.4 million in the third quarter of the 2025/26 financial year, highlighting continued expansion of the country’s digital payments ecosystem. According to the latest data from the Communications Authority of Kenya (CAK), subscriptions grew from 51.4 million in the …

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Billing Disputes Dominate New CA Report

Consumer complaints escalated to the Communications Authority of Kenya (CA) reached 563 in the third quarter of the 2025/2026 financial year, as customers sought regulatory intervention after failing to get satisfactory resolutions from service providers. The figures, contained in the CA’s Consumer Complaints Report for the period January to March …

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