Commissions earned by Bolt drivers will now be subject to a 16% value-added tax (VAT) following the enactment of the 2023 Electronic, Internet, and Digital Marketplace Supply Regulations.
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For the past 15 months, Bolt has covered the VAT cost for drivers, helping to protect their earnings.
This change is in response to guidance from the Kenya Revenue Authority (KRA) and the National Transport and Safety Authority (NTSA).
“Our focus remains on compliance, fairness, and sustainability,” stated Dimmy Kanyankole, General Manager of Bolt Kenya and Tanzania. “We are committed to supporting our drivers during this transition by continuing to engage with them through education and offering opportunities to help them maximize their earnings.”
This development comes at a time when drivers are grappling with high fuel prices, which have significantly reduced their take-home pay.
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Additionally, the online business sector has been struggling with reduced demand, amid the challenging economic conditions facing Kenyans.
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