Tag Archives: CAK

Report: 8 in 10 Honey Brands Fail Quality Checks

A new report by the Competition Authority of Kenya (CAK) has revealed that eight out of every 10 honey brands tested in the country failed quality checks after being found to contain additives despite being marketed as “100 per cent pure and natural honey.” According to the Authority’s latest annual …

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Naivas Under Investigation Over Product Pricing

The Competition Authority of Kenya (CAK) has launched an investigation into Naivas Supermarket following allegations that a customer was charged more for a product than the advertised price. According to the complaint, the customer purchased a bottle of Hunter’s Choice at Naivas’ Thindigua branch for Sh1,120, despite the supermarket promoting …

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Mobile Money Users Hit 53.4 Million in Kenya

Mobile money subscriptions in Kenya increased by two million to reach 53.4 million in the third quarter of the 2025/26 financial year, highlighting continued expansion of the country’s digital payments ecosystem. According to the latest data from the Communications Authority of Kenya (CAK), subscriptions grew from 51.4 million in the …

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Billing Disputes Dominate New CA Report

Consumer complaints escalated to the Communications Authority of Kenya (CA) reached 563 in the third quarter of the 2025/2026 financial year, as customers sought regulatory intervention after failing to get satisfactory resolutions from service providers. The figures, contained in the CA’s Consumer Complaints Report for the period January to March …

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Carrefour Fined Ksh.1.1 Billion For Exploitative Practices Against Suppliers

The Competition Authority of Kenya (CAK) has imposed a Ksh.1.1 billion fine on the French retail chain Carrefour for the misuse of its buyer power in relation to suppliers. In a statement released on Tuesday, CAK revealed that the supermarket chain, operated by UAE-based Majid al-Futtaim, was found to have …

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