The Kenya Revenue Authority (KRA) has instructed all Uber drivers to submit a valid KRA Personal Identification Number (PIN) certificate in line with new tax compliance rules.
In a notice shared with drivers, Uber said the requirement is intended to help the company support driver compliance with existing tax laws and regulations. Drivers have been given until January 30, 2026, to upload the document.
Drivers are required to sign in to their Uber accounts and upload the PIN certificate by navigating to Account > Documents > KRA PIN.
Uber cautioned that failure to meet the requirement could result in suspension from using the app.
“If you do not comply with this directive from the Kenya Revenue Authority, you may lose access to the Uber App,” the notice stated.
Uber also expressed appreciation to its drivers for their cooperation.
The directive is part of KRA’s broader efforts to strengthen taxation of digital platforms and ensure that all service providers comply with statutory tax obligations.
In recent years, KRA has stepped up enforcement targeting workers in the digital and gig economy, including ride-hailing, delivery services, e-commerce, and online professional work. These efforts follow policy changes aimed at ensuring individuals earning income through digital platforms meet requirements under the Tax Procedures Act and the Income Tax Act.
KRA has consistently stressed that anyone earning income in Kenya must be registered for a PIN, which serves as the main identifier for tax administration. The PIN is used to declare income, file tax returns, and pay taxes such as income tax and VAT where applicable.
For digital platform workers, a PIN certificate serves as basic proof of registration within the tax system. KRA has also been collaborating with digital transport companies, including Uber, Bolt, and Little, to enhance tax compliance.
Under existing laws governing digital marketplace taxation, these platforms are required to work with the government by verifying that drivers and service providers using their applications are properly registered for tax purposes.

In recent years, KRA has increasingly relied on data-driven compliance strategies. By requiring platforms to collect and verify PIN details, the authority aims to curb revenue losses and expand the tax base in line with national fiscal policies.
The government has noted that the digital transport sector has become a significant source of income for many young Kenyans, making formal tax compliance essential for fairness across industries. KRA also maintains that proper registration enables drivers to access services such as tax filing support, compliance certificates, and financial products that require proof of tax registration.
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