NTSA Suspends Four PSV Operators

The National Transport and Safety Authority (NTSA) has suspended the operating licences of four public transport operators after a series of fatal road accidents during the December 2025 festive season.

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The authority said investigations revealed serious violations of safety regulations, including speeding and poor driver conduct. Two additional operators were placed on notice and given 21 days to meet strict compliance requirements or face suspension.

“Safety compliance audits will be conducted on these operators before any licences can be reinstated,” NTSA stated.

The suspensions were linked to breaches of KS 2295-2023-a, a Kenya Bureau of Standards regulation on Maximum Road Speed Limiters for vehicles, as well as other NTSA rules governing public service vehicles.

The public has been warned not to board vehicles belonging to the suspended companies as part of efforts to maintain high passenger safety standards. Law enforcement agencies have been instructed to ensure full compliance, including impounding vehicles operating contrary to the suspension.

The affected operators are Monna Comfort Sacco, Greenline Company Limited, Naekana Route 134 Sacco Ltd, and Uwezo Coast Shuttle. Meanwhile, Guardian Coach Limited and Nanyuki Express Cab Services Ltd were given a 21-day window to comply with NTSA requirements, failing which their licences will also be suspended.

Immediate measures include disengaging drivers involved in violations from all duties. Vehicles cited for infractions must be inspected for compliance, and detailed reports submitted to NTSA. The PSV endorsement classes of drivers implicated in speed violations and fatal accidents have been cancelled, and their driving licences suspended for 90 days. After this period, drivers must pass a mandatory re-test before returning to the road.

The operators are required to:

  • Present vehicles for speed limiter checks at approved vendors.
  • Submit signed contracts for all staff and proof of compliance with regulations.
  • Provide six months of payroll, PAYE, NSSF, and SHA remittance records.
  • Submit compliance reports covering October–December 2025.
  • Conduct road safety awareness programs within their companies.
  • Establish operational offices or coordination points at major county pick-up and drop-off locations for dispatch, passenger handling, complaints, and incident reporting.
  • Submit licensed routes and the vehicles assigned to each route.
  • Ensure all drivers undergo safety sensitisation and provide NTSA with reports, minutes, photos, and attendance lists as proof of compliance.

NTSA emphasized that these actions underline its commitment to raising safety standards and enforcing strict compliance in Kenya’s public transport sector.

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