Tag Archives: Kenya Power customer care

Kenya Power has cautioned customers against engaging with its customer-care account on X after the account was accessed without authorisation. In an alert issued on Saturday, October 3, 2026, the electricity provider said it was working to regain control of its customer-care account, @KenyaPower_Care. The company advised customers and members …

Kenya Power usually gives advance notice of areas scheduled to be affected by planned power interruptions. However, unscheduled blackouts can still occur due to unexpected faults or emergencies. An unexpected power outage can disrupt homes, businesses and essential services, especially when it occurs without prior notice. To help customers report …