Safaricom PLC is on the spot after a growing number of customers complained of being charged multiple times for single transactions on its popular mobile money service, Mpesa. The complaints, which surfaced on Facebook and other social media platforms, point to delays in transaction confirmations that have led users to …
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Safaricom PLC has announced that its M-Pesa services will undergo scheduled system maintenance on the night of Monday, April 7, 2025, from 1:00 am to 1:30 am. In a public notice released on Saturday, the telecom company explained that the 30-minute maintenance is part of ongoing efforts to enhance service …
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Safaricom has acknowledged the malfunction of its mobile payment service, M-Pesa PayBill. In a notice issued on Tuesday morning, the mobile network provider stated that it was facing recurring service intermittency, impacting certain PayBill payments. “We are currently addressing a recurring service intermittency affecting specific PayBill payments. Our technical team …
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The Mpesa mobile phone-based money transfer service is currently experiencing an outage, affecting millions of its users across the country. On January 9, 2024, numerous Kenyans took to social media to report the unavailability of Mpesa services. Many users attempting transactions received apology messages from Mpesa, with one message stating, …
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The Lower Eastern Times Opening The Third Eye